We collect the minimum needed to make and deliver your order. We do not sell data.
What we collect
- Order data: name, phone, email, shipping address, order contents. Required to produce and ship.
- Account data: if you create an account, your email and hashed password. Passwords are never stored in readable form.
- Payment reference: bank transfer confirmations. We do not receive or store card numbers; card payments, when offered, are handled by a payment processor.
- Technical data: IP address and basic request logs kept by our host for security and abuse prevention.
Why we collect it
To produce your order, ship it, answer support messages, meet Indonesian tax and accounting obligations, and prevent fraud. We do not use your data for advertising profiling.
Who we share it with
- Couriers: name, address and phone, to deliver the parcel.
- Hosting and email providers: data is stored on servers operated by our hosting provider.
- Authorities: only where legally required.
We do not sell, rent or trade personal data.
How long we keep it
Order records are kept for 5 years to satisfy accounting requirements. Account data is kept until you ask us to delete it. Server logs rotate automatically.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Email hello@taderslab.com and we will respond within 14 days. Deleting order records that we are legally required to keep may not be possible until the retention period ends.
Cookies
We use strictly necessary cookies to keep your cart and session working. Analytics, if enabled, uses aggregated data and can be blocked in your browser without breaking the store.
Security
Traffic is encrypted in transit. Passwords are hashed. Access to order data is limited to staff who need it to fulfil orders.
Children
The store is not directed at anyone under 18. We do not knowingly collect data from children.
Contact
Questions about this policy: hello@taderslab.com.
Last updated: 2026